Returns & Exchanges

At sjcamstores, we stand behind the quality of our action cameras and accessories by offering a 30-day return policy for items in original condition. If you are not completely satisfied with your purchase, we are here to help with a straightforward exchange or refund process.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the electronics in their original manufacturer packaging, ensuring all cables, mounts, and manuals are included to avoid restocking fees.

3

Ship the Item

Affix the provided return label or use a trackable shipping service to send the package back to our designated inspection center.

4

Inspection and Refund

Once our technicians verify the device condition, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing